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個案工作 Casework

香港融樂會成立初期,很多主流社會服務都不服務少數族裔居民,以致融樂會需要處理很多家庭問題、吸毒、教育、法律、輔導等個案工作。

今時今日,融樂會已經將服務宗旨集中於政策倡議,務求為少數族裔居民爭取使用優質主流社會服務的權利,轉而少做個案工作。

少數族裔人士依然可以向融樂會求助,我們會視乎個案情況而轉介到其他服務機構。遇到政策不公允的情況,更歡迎向融樂會求助及反映。

如果你是社工,與少數族裔受眾因語言不通而產生溝通問題,你可以使用基督教服務處CHEERS中心的翻譯服務 ,亦可到四個地區少數族裔支援中心查詢有關少數族裔的社會服務。少數族裔居民亦跟華裔市民一樣,可以享用社會服務署各區的綜合家庭服務中心的社會服務。

融樂會會繼續監察和檢討少數族裔居民所享用的社會服務,務求讓少數族裔居民得到平等對待和享用優質服務。

Back in the early days of Hong Kong Unison's establishment, ethnic minority residents in Hong Kong did not have access to most of the social services that were available to Chinese residents. Unison handled much casework, ranging from drug abuse cases, family issues, education, legal entanglements to counseling.

Today, Hong Kong Unison has shifted its focus to advocating for policy changes that would give ethnic minorities more equal access to existing mainstream social services, and only handles a very small number of cases.

Ethnic minority residents who require assistance can still contact the Hong Kong Unison office, and we will direct you to other relevant social services, depending on the situation of your case. If you encounter unjust policies, you can also consult Unison.

If you are a social worker, and need help communicating with ethnic minority clients who do not speak Chinese, you can use the translation services from Hong Kong Christian Service's CHEER centre. The four regional support centres for ethnic minorities also provide services that target ethnic minority residents' needs. The Integrated Family Service Centres in every district can also provide social services and referrals. Ethnic minority residents have the right to enjoy the above social services the same way Chinese residents do.

Hong Kong Unison continues to monitor and review mainstream social services to ensure that ethnic minority residents have equal access to quality social services.

 


 
 
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